Review Agenda Item
Meeting Date: 9/28/2017 - 6:30 PM
Category: Report of the Committee on Accountability, Finance, and Personnel
Type: Action
Subject: 8. Action on Request to Enter into an Exception-to-Bid Contract with Direct Path LLC (Previously Patient Care) for Benefit Advocacy/Customer Service
Strategic Plan Compatibility Statement:
Goal 3
Effective and Efficient Operations
Policy: Admin Policy 3.09 - Purchasing and Bidding Requirements
Attachments Direct Path LLC contract
File Attachment:
Direct Path Contract with exhibits.pdf
Background: The Administration is requesting authorization to enter into a two-month exception-to-bid contract with Direct Path LLC (previously Patient Care) for customer service for the district’s benefits programs.

Direct Path provides support to employees and retirees by providing education and answers regarding the MPS benefit plan and government plans such as Medicare and COBRA. Direct Path advocates for employees and retirees regarding health services and resolutions of billing issues, provides pricing-transparency services to assist employees and retirees in selecting quality and cost-effective care, and assists during annual open enrollment with plan choices and evaluation.

Patient Care’s present contract is scheduled to end on October 31, 2017; however, MPS’s open-enrollment period runs from October 23, 2017, to November 10, 2017. Ending the services during the open-enrollment period would be a detriment to those employees who rely on the services. The new contract will run from November 1, 2017, through December 31, 2017.

A new RFP for these services has been initiated, and the Administration intends to bring forth a new contract with an effective date of January 1, 2018, which aligns with the beginning of a benefit plan’s new plan year.
Fiscal Impact Statement: The total cost of the contract will not exceed $45,000.
DWC-0-0-EMB-DW-EMDI
Implementation and Assessment Plan Upon approval by the Board, the Administration will implement the contract.
Recommendation: Your Committee recommends that the Board approve the exception-to-bid contract, as attached, with Direct Path LLC (previously Patient Care) for benefit advocacy/customer service.
Approvals:
Recommended By:
Signed By:
Jacqueline M. Mann, Ph.D. - Board Clerk/Chief Officer